New customers can fill out this service contract to initiate service. You will need to provide the following information:

• A completed contract
• A lease agreement or proof of ownership
• (Tenants need to ensure that the landlord fills out this property owner authorization form as well)
• A photo ID

You can submit these documents either in-person at the Public Works Office, which is located at 405 R&L Smith Drive, Danville, VA 24540, or online by emailing all needed attachments to the Office Administrator, Rochella Fitzgerald. An account will be setup and you will receive an email with the account information needed to pay the required fees online. (A 2.65% fee will apply.)

The service startup fee amounts are determined by which services are available at the property. 

If signing up online, you will be contacted with an account number after the documents above are emailed to the Office Administrator, Rochella Fitzgerald.