Many Pittsylvania County residents have experienced negative economic impacts as a result of COVID-19. Customers of the Service Authority can now apply for utility relief for unpaid water and wastewater bills. This program was originally only for bills incurred in 2020, but recent changes have allowed for assistance with bills incurred between March 2020 and November 1, 2021. 

The Pittsylvania County Service Authority received $13,773.73 in CARES Act funds from the Virginia Department of Housing and Community Development to be used as customer relief. Both residential and non-residential customers who have experienced the economic impact of COVID-19 can apply for these funds. 

The relief funds can be used: 

• To assist with bills dated March 1, 2020, to November 1, 2021, and may not be used for past due amounts prior to this time period or after this time period
• For water and wastewater bills.

Citizens who have already been assisted can now apply again. Those who need assistance, whether or not they have already applied, should just fill out the form. 

You can fill out the online form, or you can print out the paper form and fax, mail, or deliver it to Pittsylvania County Public Works, which oversees the Pittsylvania County Service Authority. The Service Authority serves over 3,000 customers, providing water and wastewater services in segments of Pittsylvania County.